Stay vigilant and protect yourself from individuals impersonating as AIA International Wealth staff or AIA Wealth Management Consultants. Here are some precautions that you should take:
- Verify Identity: Always verify the identity of anyone claiming to represent AIA International Wealth. Our AIA Wealth Management Consultants will never call on behalf of the Monetary Authority of Singapore (MAS).
- Do not share your personal or banking details: AIA International Wealth will never ask for your personal or banking credentials such as user ID, password, one-time PIN (OTP) and security codes over the phone or via email.
- Payments and Cash Collection: AIA Wealth Management Consultants will never ask you to transfer money to them or pay them cash on behalf of AIA Singapore or the Monetary Authority of Singapore (MAS). To make a payment, please login to AIA+ and click on Payment. Alternatively, you can follow the instructions on your premium notice letter and make payment via AXS, internet banking or PayNow.
If you are unsure about a call, email or SMS, verify with your AIA Wealth Management Consultant or contact our Customer Care Hotline at 1800 248 8000.
